local service provider

im using sify net ay my residence my user id is vs_mahendra

there was some problem with that i have informed the local service provider and after that i have complaint to the sify
also but no action has been taken so far why.....?

i want sify officails to look into this matter and resolve it b4 i move to consumer court for my infringement of my right
as a customer ..

im contact number is 9810000862

mahendra vikram singh