SIFY BROADBAND of 128 KBPS

I am a SIFY CLIENT, USING THE SO-CALLED SIFY BROADBAND of 128 KBPS - for the last THREE YEARS APPROXIMATELY. My experience is one of the worst, with SIFY and constantly, by an average, 4 to 5 days there is NO service of net connection occuring regularly and RECENTLY THERE IS NO SERVICE FOR 10 DAYS AND THEIR SO-CALLED TECHNICAL TEAM AND LOCAL REPRESENTATIVE ARE NOTHING BUT FARCE AND SIMPLY TAKING THE CUSTOMERS LIKE US FOR GRANTED AND CREATING WORST EXPERIENCES SO FAR.
Sify is nothing but a company who treats the clients in a most despicable ways and every body passing the buck to some other instead of actually redressing the customer’s complaint and I am planning to take the issue to the consumer court and also to the department of consumer affairs of the government of india.
I strongly advise, other potential users of the broad band connection, think many times before going to sify service. That is all I can say since, I have been suffering such a ill treatment for years from SIFY.
THEY DO NOT HAVE ANY CUSTOMER-CARE SERVICE.
ALL THEY HAVE ONLY CUSTOMER-DONT-CARE SERVICE AND ALSO WHO-CARES-THE-CUSTOMER. PLEASE THINK MANY TIMES, BEFORE GOING TO SIFY SERVICE FOR BROAD BAND USAGE. THIS IS MY REQUEST.
WITH REGARDS,
T. SESHADRI