Friday, November 12, 2004

another sify broadband customer

Hi all,

I am Prasad, yet another unfortunate soul to have been cheated by Sify. It is very unfortunate that so many of us have been CHEATED so badly by Sify. Sify Broadband SUCKS BIG TIME. I would say that even if some of you out there are spending a lot on ur existing dial-up connection, persists with it. U are fortunate that atleast on the nth try u are connected. There are some poor souls like us who have ended up paying hundreds of Rupees to these Sify A*#@$!##s and still dont have a connection for days together.

The Errors and problems with Sify are innumerable ranging from IP conflicts in the network to the gateway being down..or any other damn reason.. They (Sify) provide one SHITTY customer care which again like their Internet connection doesnt work. If u are fortunate and get connected to the customer care all u end up doing is shouting your lungs out about the bad service u are getting..and all u get are dozens of reference numbers for the problem...and usually no solution.

To add to the customers woes..they have come up with yet another unique way to torture us. Their NEW Sify broadband Client (which has a new version released with bug fixes almost every other day). These people are providing some latest antivirus (McAfee Secure Synergy) free to all their customers..thats good u would say...but guess what..this antivirus gets downloaded along with the client (compulsarily). which starts installation as soon as it is downloaded. If one does not want that free antivirus s/w (most of us already have some latest antivirus software with all the updates with which we are happy) he/she has to call up sify customer care and tell them your IP and userid after which they will bypass the antivirus download for ur IP.? Why the HELL to make things so complicated???...every time there is an IP conflict and the local CTO changes my local ip...do i need to waste time calling up the customer care again and again..?
Why cant they simply provide two links for the client (with and w/o the antivirus)?

Apart from all these..the packages are SHITTY! none of the packages (limited or unlimited) give the promised speeds..unlimited packages already have sick speed limits..some package states as Unltd 32Kbps+.all u get normally in this package is about 10 (Max) Kbps..pages like google take ages to load.. U call up the customer care and they say that they need proof that U are getting such low speeds.. send them screenshots about the sick speeds u are getting and they reply that since it is a shared connection speeds can vary and the bandwidth is not dedicated. WHAT is BROADBAND?? a speed of 4-10 Kbps?...i would get better speeds on my phone line.

The Bottom line is NEVER EVER IN YOUR WILDEST DREAMS THINK ABOUT GETTING A SIFY CONNECTION...U'LL END UP BEING CHEATED...(THESE PEOPLE AT SIFY ARE EXPERT CHEATERS)

SOME OF THE 1001 REASONS WHY TO SAY NO TO SIFY
==============================================

1.THEY WILL GET ALL UR MONEY AND U WONT GET INTERNET CONNECTION.

2.THEIR BROADBAND CLIENT WILL SCREW UP YOUR PC BIG TIME.

3. YOU WILL GET SO FRUSTRATED THAT U'LL NEVER THINK ABOUT GETTING A BROADBAND CONNECTION EVER AGAIN

4. INSTEAD OF BEING BUSY DOING WORK U'LL ONLY BE BUSY CALLING
UP THE SIFY CUSTOMER CARE FOR SOLVING SOME PROBLEM

5. NONE OF THE PACKAGES OFFERED BY SIFY ARE GOOD.
(ALL OF THEM SUCK)

6. TRAVELLING TO YOUR NEAREST CYBERCAFE OR SURFING THE NET
ON A DIAL-UP (PHONE) CONNECTION WOULD CAUSE U LESS PAIN, MONEY AND SUFFERING


AND MANY MORE..

IF ANY BODY FINDS SOME REASON GOOD ENOUGH TO GET A
SIFY BROADBAND CONNECTION U ARE FREE TO CONTACT ME
@ prasad_go@rediffmail.com
Support Ankur Raheja in his fight for justice...These sify B##!#!#!! deserved to get sued.

( P.S. SIFY HAS GOT ISO:9001 CERTIFICATION FOR BUGGING THEIR
EXISTING CUSTOMERS WITH INCREASINGLY SUBSTANDARD SERVICE
AND SUCCESSFULLY MANAGING TO FOOL NEWER CUSTOMERS)

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