Thursday, June 09, 2005

user experience

We had taken two Sify Broadband connections under the Unlimited Range Plan in the beginning of March 2005. The connections
were taken under the usernames "citicap" and "citibazaar". We had paid for the 6 months packages for both the plans
alongwith the installation charges. The local service provider was Krishna Services, Delhi. However from day one the
connections were slow and always dropping. The connections given were through loacl lan causing lot of virus issues as
well. As we were not satisfied with the connection and the services we had asked SIFY to terminate the connections with
immediate effect i.e. March 2005.

We have sent numerous mails for the last couple of months but our complaint has neither been heard nor has any one
bothered to revert / communicate with us.

We only want our full refund of the internet connection charges after and the installation charges immediately.

Hope this forum will help us get or money back and warn other users from never using SIFY.

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