My experience with Sify has been HORRIBLE

Hi ,
My experience with Sify has been HORRIBLE. I have taken the Sify connection on 28 April and by 5 May the connection has gone down at least 12 times. Everyday after 9:30 pm the connection goes down and u r forced to wait till the next day to find out if the guy is going to fix it up for u.
When u call their customer care they say 10 - 12 hours. Now so for 5 days for 10 -12 hours means they were working on the problem for 50 hours and still could not find out the problem. These ppl might just pack their bags and get out of business. They are CHEATERS and THUGS in the guise of providing services.
I just want to file a suit against these guise so that the court directs them not to cheat its clients so much. Remember the time when by court direction the incoming calls were made free on mobiles and also roaming charges were slashed. Without a stick these ppl will never work.