i am a customer of sify broadband in bangalore

hi ppl…..
i am a customer of sify broadband in bangalore.
Sify service is the worst part.
i am facing the error BB101 from 12-04-07 and even now the problem is not resolved.
I know the exact problem,, our local cabel operator is switching of his server because of lightening, and says his device will get damaged.. It is really a crap.
He cant do anything for this.
I am complaining this problem to the customer care daily and spoken to notless than 12 customer care executive and all of them have registered complaint, but there is no response from there side.
They will only come for the RENEWAL of account.
they are only thinking of making money and not providing the good service.
I OPENLY SAY THAT SIFY IS A BIG FRAUD AND A CARELESS COMPANY,,, AND THE CABLE TV OPERATORS ARE BASTARDS…
can anyone guide me how to get rid of this hectic.
reqards,
a frustrated sify broadband customer,,,,