Sify Broadband user

I am a Sify Broadband user for past 5 years. The service is good. Only sometimes it fails due to unavoidable circumstances, like some months ago there was a cyclone. Then they occasionally shut it down for maintenance. Whenever there is a breakdown I call up their Mumbai Office number or Kalyan Local number and they promptly respond. Only problem I have is that they do not have a easy payment facility. Earlier they used to come and collect the amount from home but now it seems that service is discontinued. Only way I can make payment is to ask someone with credit card to pay my bill. I am fed up of asking others for a favor. I requested them many times to send someone to collect payment; they always make a promise to send someone but till this date for past one year no one has come. I am disgusted on this account and I am searching for another good service provider.