download speed that I am getting is 2-5kbps

Sify’s true unlimited connection is a big big fraud. They charge 1122 rs per month and the download speed that I am getting is 2-5kbps for normal file download. P2P is a not at all possible. I got cheated. I would advice please DO NOT go in for sify as they are a major fraud in the market.
Their customer service is even more hopeless I have till date called them 8 times and sent them 3 emails. They that in their system the problem
Is there a way to make these frauds returns us our money. I mean anyone has tried going to the consumer court against this fraud company.