Friday, May 12, 2006

error bb108 Gateway unreachable

hi,
This is ashish from kolkata and me to facing the same problem with sify.
(1) error bb108 Gateway unreachable
(2) Network Cable unpluged
i think they should improve their service and give importance to their customers.
one more problem which i faced was that while using their 64kbps plan i always use less than 100mb/day but suddenly one day i saw it was 236mb which was next to impossible.
so i think their is someone who is using my line, i dont know how, but i am sure.
sify should check and take needful steps as early as possible, otherwise they are going to loose their customers with this type of service.

1 Comments:

At 7:55 PM, Anonymous Anonymous said...

Hi

This is sameer from gurgaon.Its been 3 month I have subscribed to Sify BB connection .The service is awful , I am facing a dowtime of all 10 to 12 days in month .The local technical support staff (franchizes ) is not atoll bothered to solve customer problem , making false commitment of remediating problems in Hours time but it takes standered 3-4 days to correct the process .The staff from the franchize would rather insist on escalating issue with higher up then solving the problem .It is evedent that the entire chain of fuction lacks descipline .

Regards
Sameer ghosal
G-320 , FF , Sushant Lok -2
gurgaon haryana
Ph-9811825526

 

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