SIFY Broad Band technically very good

SIFY Broad Band technically very good since the customer care / Tech. support & Toll Free #, but for their business associates and the cable operators support. I am in a place where only SIFY BB is available since TATAINDICOM, AIRTEL & BSNL not ready with cabling. The Broad Band is just 4 years young in India and shall have lot many problems. I have used TATA Broad band and services were bad & frequivent server down. As of day I am left with SIFY BB option only. I read all the comments of SIFY BB customers and found that most of the customers are more interested in the money what they have spent and using absord words like the cowboys in US. We pay penuts compare to US.