I am a broadband customer of Sify in noida

I am a broadband customer of Sify in noida.when it comes to customer service SIFY is worst of all.
S-Stupid
I-Idiotic
F-Frustrating
Y-(through out)Year internet service
I raised a case regarding my renewal problem and it took 5 days to launch my issue and still no sign of renewing my account.i talked to more than 8 customer care executives and 5 executives took my userd id and pin number of renewal card and did not turn up….
i provide here the resolution history of the customer care on their site.still on march 4th it is assigned and pending
Case Id 4828000
Priority Level 6
Logged Date & Time 2007-02-27 20:19:38
Service Type CC BROADBAND CTO
Query ACCOUNT RENEWAL - IWAY
Status ASSIGNED
Case is being attended by
Engineer / Team CC_BBMAA
Email Address cc_bbmaa@sifycorp.com
Resolution Action History:
> chitra_r (2007-02-28 13:55:02 ) says-> INPROGRESS prem_p (2007-02-28 18:22:18 ) says-> cus called for the same issue… kindly do the needful…
b230sec19sf (2007-03-01 15:02:22 ) says->How many days does a CMM Level 5 company takes to solve the customer queries??
can you please justify why this delay is happening in renewal of my account.If the problem is from your end,why not a temporary service of internet is not provided to me.
mary_orline (2007-03-01 15:11:38 ) says-> cust mr.kiran// called for the same issue…plz rectify it as soon as possible…plz call him..
b230sec19sf (2007-03-02 15:42:30 ) says->wt happened to my renewal …when u r goin to solve this …..a life time??
ummar_mukthar (2007-03-02 15:50:33 ) says->the customer call for the same , pls do the needful asap…..
regards,
a frustrated sify broadband customer