Friday, January 13, 2006

I am a highly dissatisfied client of SIfy broadband

I am a highly dissatisfied client of SIfy broadband. It is the worst service to get. There is no prompt action taken despite
of several complaints lodged. I am sure other service providers do a much better job in terms of customer satisfaction. Not
only the internet rates of sify are high, the quality of their service is extremely low. Every other week my internet does
not work and it takes them atleast 4-5days to resolve the issue. Despite of making innumerable calls, no engineer or any
other help is provided. I beleive the sify technical team and the customer service are untrained and are just enjoying the
salary paid out of the pockets of their customers.I would never recommend sify to anyone and if the sify problems still
persist, i will get the services of another internet provider.

2 Comments:

At 10:43 AM, Anonymous Anonymous said...

I am sify customer with id styloc.

This is in Delhi, Mayur Vihar Phase 3,
Local service provider : Jai Mata Di.

I opted for a 1 year contract (15 hours per month with unconditional access on sundays) from the local cable operator. I paid for the maintainance also.

I hardly got service for 4 months.
Now they even removed the cable. I contacted sify many a times but with no success. they dont do any help. Just like politicians, I keep getting the reply that they are looking into the issue. But no solution.

The local cable operator is demanding more money to re-instal the connection.

How can I escalate this issue.

 
At 10:45 AM, Anonymous Anonymous said...

I am sify customer with id styloc.

This is in Delhi, Mayur Vihar Phase 3,
Local service provider : Jai Mata Di.

I opted for a 1 year contract (15 hours per month with unconditional access on sundays) from the local cable operator. I paid for the maintainance also.

I hardly got service for 4 months.
Now they even removed the cable. I contacted sify many a times but with no success. they dont do any help. Just like politicians, I keep getting the reply that they are looking into the issue. But no solution.

The local cable operator is demanding more money to re-instal the connection.

How can I escalate this issue.

 

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