sify doesnt own this guy and its a monopoly

hi ppl,
i live in delhi, hav been using Sify for over a year, works fine for me. a lot depends on ur local cable tv guy who provides the ethernet network, sify doesnt own this guy and its a monopoly(ever seen two vendors for sify in a same lacality?). so if ur cable guy is a paan chewing, gaali spewing bumpkin … tough luck.
sify works best for light users, the kind who use the ‘net for checking mails, reading stuff online.
in delhi, depending on where u live u have other options like hathaway, airtel, MTNL etc.
for heavy users DSL is a good bet, but then again customer care is not something indian isps are known for … so if u find the going tough, u r pretty much on ur own