experience with SIFY

I am having a (interestingly)similar experience with SIFY and one of its local franchisee/partner. Am documenting eveything - from logs to conversations and some very amusing replies. The customer service couldn’t have been worse!
I am here on a work/vacation related trip and am vpn’ing for work. Never imagined my experience would be so traumatic.
I am looking out (and writing) to media cos. who would be interested in bringing this story to light. Pl contact me if interested..