Saturday, September 29, 2007

Sify broadband even for a single minute

A prime example of poor service is internet service provider Sify. My own experience should be a revelation to new customers.

On Sept. 12, taken in by the numerous advertisements in my neighbourhood, I signed up for a Sify broadband connection in Padmanabha Nagar, Bangalore. The order number is 473512. The person who came promised the connection in two days. One week later, even the cabling had not been done. When that was finally done, it took another eight days for the technical person to come and install the software to connect to the internet. Later that evening, we were unable to connect. Numerous phone calls to the local service provider have not helped. Often, he will does not even answer the phone. When he does, he promises to rectify the problem that day, but never turns up. Complaints to even CEO of the company have not helped.

As I write this, it is the 29th of September. I signed up on Sept. 12. Seventeen days later, we have not been able to connect to the internet using Sify broadband even for a single minute.

How bad can a company be?

Vasuki Rao
Bangalore

4 Comments:

At 5:24 PM, Anonymous Anonymous said...

Go to the local agents office and take him by his shirt and he will do what is needed. This is the only solution for this problem because I have been cheated by Veeras World Vision , Koyambedu Chennai a local agent of SIFY broad band service. They are a group of uncivilised bastards and do not continue with SIFY at all. You will be mentally affected by these bastards.

 
At 2:48 PM, Anonymous Anonymous said...

I am also facing the same problem ..... my god how sify got this much name country wide im surprised .... i had the same probs as u had connection came after 1 month of request and the local cablee operater are not humans they should be some kind of aliens how these guys get job satisfaction i dont know ....... in 50 days i used sify internet for only 20 days .... for this i paid 2200 installation and 800 for browsing charges is thier any way we can put these sify guys in trouble they should suffer for the kind of service they provide nope sorry they dont provide any service atall .... k if u can find a way in which we can put these guys in trouble i will try to make them feel for this atleast

 
At 2:49 PM, Anonymous Anonymous said...

my name govind raj

my email vgrmca@yahoo.co.in

 
At 2:00 PM, Anonymous Anonymous said...

do u think veeras world vision is so bad? i wanted to take a sify conn from them, my god

 

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