suffered a lot with Sify broadband
I too have suffered a lot with Sify broadband, not with the speed or change in plan but with my subcription for the new connection itself. I have subcriped for a new connection with Sify on Jan 2006 and paid a sum of Rs 2330 and they promised that they will provide the line in 15 days. Days passed…, months passed.., a year passed no response.., repeated calls to their Customer care yield nothing, then I realized that there are no Sify cables running in my area and the Company too accepted it but didnt return my money back.
After a long struggle, I felt that they will not return my money back and thus filed a case againt Sify in the Customer Court, Chennai. The case is still in progress and I have demanded a huge amount from Sify for Cheating. I also came to know that the company have cheated in the similar manner in different parts of the city. So guys beware and act.
2 Comments:
A prime example of poor service is internet service provider Sify. My own experience should be a revelation to new customers.
On Sept. 12, taken in by the numerous advertisements in my neighbourhood, I signed up for a Sify broadband connection in Padmanabha Nagar, Bangalore. The order number is 473512. The person who came promised the connection in two days. One week later, even the cabling had not been done. When that was finally done, it took another eight days for the technical person to come and install the software to connect to the internet. Later that evening, we were unable to connect. Numerous phone calls to the local service provider have not helped. Often, he will does not even answer the phone. When he does, he promises to rectify the problem that day, but never turns up. Complaints to even CEO of the company have not helped.
As I write this, it is the 29th of September. I signed up on Sept. 12. Seventeen days later, we have not been able to connect to the internet using Sify broadband even for a single minute.
How bad can a company be?
Vasuki Rao
Bangalore
Please keep away from SIFY AND ITS UNCIVILISED AGENTS. I HAVE BEEN CHEATED BY VEERAS WORLD VISION AN AGENT OF SIFY IN KOYAMBEDUE , CHENNAI. They are bastards and there is clear nexus between sify and its agents and they are cheating and its jungle law out there.
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