My internet account back home expired on 18th February

My internet account back home expired on 18th February. They haven’t renewed it despite of getting several reminders well before the expiry date. Apparently they have no intention of making money. Such delays have been persistent for last one year, everytime the account expires. Earlier the holdups would last for a week or two; however, this time they have broken their own record! As if renewing an account is like solving Riemann’s hypothesis. The stupid renewal procedure is another evidence of Sify’s bungling management. I honestly don’t comprehend their concept of expiry & renewal. It should be uninterrupted and straightforward, with users liable to pay every month or any fixed period to avoid disconnection. Here you to have to depend on the local service provider for that. I always make it a point to remind them well in advance to get uninterrupted internet service.
If that’s not enough — there’s a technical glitch at my local service provider’s terminal since 9th March. They haven’t done anything about it.