Thursday, March 10, 2005

Sify Broadband people says Unlimited in Package Pages means Unlimited Browsing

Sify Broadband was and perhaps is one of the few big names, which proudly offers unlimited browsing packages on their product plan page. However, the word unlimited has different meaning for different people. We the user get these packages expected nirvana which means, freedom to spend long hours on the Internet without any worries about increasing bills.

However, for Sify Broadband representatives... Unlimited has very different definition. For them, unlimited means unlimited browsing and not unlimited downloading. This means, they just expect you to stay online without downloading much so that you remain inside the stupid data transfer limit of 150 Megs per day.

This was actually experienced by three people on the Sify Broadband Forum and is quite shocking that people are still unaware of these totally unacceptable policies before joining the services. Worse, none in the media circles of India is bothered enough to raise it. The last hope seems to be the court case an individual named Ankur Raheja has filed against Sify Broadband in the Delhi consumer court.

A user Mahesh1 on the forum even went to the extent of saying this:
Unlimited browsing That’s what the told me. I told him even a 10 mb per month pack will offer unlimited browsing if i download less than 10 MB in that month. Damn liers!!!


Quite right. Maybe Sify guys would think about that suggestion...

1 Comments:

At 10:45 PM, Anonymous Anonymous said...

Hi Guys,

Even I am frustrated of this fact of Limited MB download in Unlimited 64 KBps Plan. Those ******** from Sify - say we are suppose to download around 750 MB of data in 7 consecutive days. Otherwise they tap our speed to 16-32 KBps deliberately if we download more than that 750 MB within 7 consecutive days.

It is no where mentioned in the plan form... NO terms NO conditions

They should make it more clear..
PACENET Unlimited Plan does not keep such restrictions..

A frustated Sify Customer

 

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