hidden packages in sify broadband

Nice Support from Sify Broadband!

Just answer the questions which you have an answer for! Avoid the others
like nothing happened. Rather interesting.

Here is another mail which I doubt you would care to respond. Sify is
offering a 128kbps pack in mumbai which works 24x7 with no restrictions.
Same package is not available with my CTO.

Question No.
1. Is it true?
2. Why am I not offered this pack?
3. If i buy the package from mumbai, can I use here?

regards,
Sushubh