Hey people, “Sify internet” is not all that bad.
Sify just provides the bandwidth, its up to the local service provider to provide quality of service, which of course depends on what kind of cabling and other infrastructure he has in place.
I had a “sify” internet connection through the local providers called “b4u broadband”. This connection suffered from everything you’ve mentioned above (connection being unplugged, request timeouts, garbage level customer service and the like).
I decided to do a lil bit of research, n what i found out was there’s another local service provider who offered sify packages - “charminar online”. These guys took a couple of days to get things straightened out, but after that, its been like a dream. Nothing can beat their uptime!
So just take some time n find out if there’s another isp in the neighbourhood; more often than not, u’ll get another. And its reallly worth the effort. One thing you should remember though: always talk to a customer before buying the product, this applies to every product or service. So speak to a level-headed customer about the uptime n u’ll get an idea of what to expect.
But of course, i use the 256kbps pure unlimited plan which saves me from the foolish 150mb/day limit. It has a list price of Rs.1122.
Now for the solution to another common problem here… if your local provider asks for say, Rs.1250 for the same connection (instead of 1122), just tell him you’ll be glad to pay whatever he asks. But what you will actually do is, go to any nearby Sify iWay and get a renewal card. This way u pay the listed price, not inflated amounts. Plus, u can be satisfied u r paying exactly what the pack is worth, and paying to the people who actually provide the bandwidth. Not some lazy cablewala who doesn’t bother about how much he’s ripping off peoples earnings.
