STAYING IN BANGALORE

HI GUYS,
I AM NIVIN,
STAYING IN BANGALORE NW.
HOW CAN WE CALCULATE THE CONNECTION SPEED?
HOW IT IS DIFFER FRM DOWNLOADING SPEED?
IM USING AIRTEL GPRS CONNECTION.
IT COSTS 274 MONTHLY ….
UN LIMITED DOWN LOADING……
IT SHOWS SPEED OF 924 KB/S……
AND A DOWNLOADING SPEED 15 TO 20 KB/S IN DAYTIME.
5 TO 10 KB/S SPEED AT 6PM TO 12 AM.
I THING THIS IS A GOOD PLAN.
NO HEAD ACHES
ANY WER IN IN INDIIA

sify connection

hi, i just took the sify connection Rs.400 package today itself.Now when i relogged
i’m getting the details like:
Opening Balance 0.00
Product Code NULL
Expiry Date NULL
Last Login NULL
Also getting error while trying to change my password.
can any one please help me what to do?
Thanks

local internet connection

I had a local internet connection which had just 64 kbps & he was a rude fellow. I had to switch on to broadband for his rude even though the connection was good & sometimes more than 64kbps to 128 kbps. The cost was around Rs.500/- per month for unlimited downloads. But, he started coming once in 2 months to collect the bill & used to say that I have previous dues and he was so irritating that he doesn’t even look at the bills that I paid, he just keeps saying…you have dues. lol. I said him goodbye & tried for BSNL which obviously sucked…no one in the customer care were free to answer me. They were free chatting each other & sitting on a comfortable chair. huhu. Finally, I spoke to them & they said 6 months to get a connection in my area. I said Good bye & moved on to AirTel which was not feasible in our area. Then, I moved on to Reliance which said no feasibility but you can connect through mobile @ 50 paise per minute. I said Goodbye to his mobile service & Internet service. I moved on to Tata & they said they will try to get a wire from somewhere and make my area feasible. I called the person nearly 20 times in a month & all he had to say was ..just keep waiting, I will come tomorrow / day after tomorrow. He meant Tomorrow never comes in his voice. I moved to Sify which I know sucks. He charged Rs.1200/- for Installation (Most of my colleagues got the installation for Rs.300 or even free). They started making me a bakra first half itself & then took 7 days to put up the connection. Later, the service broke down & it was fixed fast within 3 / 4 hours. Lol. The speed on first day & Second day showed 105 kbps (128 kbps was my speed) & from third day it gone down to 80kbps. I thought it to be my firewall & antivirus that is stopping and tried to disable both and tried the speed. It just increased to 70kbps. haha…I think this is how the broadband goes on. I had plans of 256 kbps speed…I might go for it soon so that I get atleast 128 kbps pakka. :))

Sify service is so poor and pathetic

Hello Friends !! I have subscribed for Sify braoadband service in Hyderabad . Its just been not more than 4 months with Sify. The second month service has been so disgusting that I had several times asked the local provider to pluck the cable off and get lost with it.
Service with Sify has been sick and very painful in the past 4 months. Initially I had hell lot of connectivity errors. Later local internet provider who has given me the connection is a negligent person , does not care to attend customers calls while in need. The mobile rings ans then he disconnects the calls, which shows his carelessness. The service started giving me another problem . The expiry date of my Sify account when I recharged it with a new voucher showed a 27 th mar 2007, at 6 pm . The next day I logged in it showed me an expiry date of 25th mar 2007, after 2 days, it said 22nd 12 am, and when I logged in today it showed me an expry date of 18 th mar 2007. This is a Laptop, I use it personally, nobody else can use it without my knowledge. On the whole in a month, I had lost 9 days just because my sify account went cranky. I called up the Sify customer care 4 times just regarding this issue, every time I call up I have to go through the IVR (Interactive Voice Recording) for a 5 mins, it puts me on hold for about 8-10 mins and then I get to speak to a dumb customer service agent who can hardly understand english and asks me to repeat the issue atleast three times as they did not understand. Most of the times I was asked to call back. If they could not find out where the problem is , they would tell me that the server is down and call back. They asked me type in my phone number and they would call back. Nobody had cared to call me back and tell me what had happened with my account or what had happened about my complaint. I sincerely advise Sify service , that if they cannot give proper service to their customers, better not give connections. I really don’t understand what good the customer sercie people are doing to their customers. Sify service is so poor and pathetic that they cannot take care of their customers problems. I really get frustrated to see their advertisements saying “Sify the fastest internet for those who hate to wait.” I would never like to recommend anybody to subscribe to Sify… because I understand how sick a service it is. Irresponsible, inefficient, not capable of maintaning neither its reputaion nor its customers properly.
I expected a lot from Sify, before I had the connection. Now, I regret having it. I beleive that customer satisfaction to any business is most imporatant. Having thousands of customers with not too many satisfied customers is ntohing great at all. I really hope anybody concerned with Sify, cares to read all this and respond. I have wasted a lot of time in giving my reviews about Sify, at least for people who are trying to get connected with Sify braodband. Please read this and make a wise descision.
Thanks
Soumya

I pay for my DSL line

Absolute shit! I pay for my DSL line, at a certain speed, whow can anybody limit it up? If it is a chargeable service - wellcome, if not - get lost.

Sify BB STINKS

I totally agree and endorse the remarks on 1) Sify BB, 2) Net4India & 3) Chip Mag:
1)Sify BB STINKS to the North and South Pole andm upto the Moon!
2)Net4India is manned by good for nothing idiots. In total frustration owing to my entire e-mail a/c of 5 mail-id’s along with all in/out/sent/draft boxes being COMPLETELY wiped out with a bland notice saying “There are NO e-mail id’s crested by you”, I decided to sue the bastards. I called the customer service and asked: “Who is the idiot calling himself the CEO of your company; Give me his name and mail address”. There was a shocked reply, “There is no body by that name here!”. I had to use an abusive word at this point and told him that I had no alternative but to file a suit against the company’s CEO for criminal neglect and cheating and failure to prvide promised services. Needless to say, I got no info!
2)

I totally agree and endorse the remarks

I totally agree and endorse the remarks on 1) Sify BB, 2) Net4India & 3) Chip Mag:
1)Sify BB STINKS to the North and South Pole andm upto the Moon!
2)Net4India is manned by good for nothing idiots. In total frustration owing to my entire e-mail a/c of 5 mail-id’s along with all in/out/sent/draft boxes being COMPLETELY wiped out with a bland notice saying “There are NO e-mail id’s crested by you”, I decided to sue the bastards. I called the customer service and asked: “Who is the idiot calling himself the CEO of your company; Give me his name and mail address”. There was a shocked reply, “There is no body by that name here!”. I had to use an abusive word at this point and told him that I had no alternative but to file a suit against the company’s CEO for criminal neglect and cheating and failure to prvide promised services. Needless to say, I got no info!
2)People like us must join-up and find out all details and sue the fellow AND the company for criminal neglect, cheating and not delivering the promised service. This case can be easily proved & won since there are problems galore at any given time with net4india web mail and domain services. It should be filed in the Consumer Court by hiring a good lwayer and you’re done. In about 4 months the case will get over and the compensation amount claimed by you divided by 3 will be awarded to you. If the bast’d goes for an appeal, he has deposit 50% of the compensation with the court in CASH which can be claimed in full by you which the court will grant as per the relevant act of the law. If there are a dozen law suits like that, these Bast’ds will come to senses and CLOSEDOWN the company due to bad publicity and pressure.

I am a broadband customer of Sify in noida

I am a broadband customer of Sify in noida.when it comes to customer service SIFY is worst of all.
S-Stupid
I-Idiotic
F-Frustrating
Y-(through out)Year internet service
I raised a case regarding my renewal problem and it took 5 days to launch my issue and still no sign of renewing my account.i talked to more than 8 customer care executives and 5 executives took my userd id and pin number of renewal card and did not turn up….
i provide here the resolution history of the customer care on their site.still on march 4th it is assigned and pending
Case Id 4828000
Priority Level 6
Logged Date & Time 2007-02-27 20:19:38
Service Type CC BROADBAND CTO
Query ACCOUNT RENEWAL - IWAY
Status ASSIGNED
Case is being attended by
Engineer / Team CC_BBMAA
Email Address cc_bbmaa@sifycorp.com
Resolution Action History:
> chitra_r (2007-02-28 13:55:02 ) says-> INPROGRESS prem_p (2007-02-28 18:22:18 ) says-> cus called for the same issue… kindly do the needful…
b230sec19sf (2007-03-01 15:02:22 ) says->How many days does a CMM Level 5 company takes to solve the customer queries??
can you please justify why this delay is happening in renewal of my account.If the problem is from your end,why not a temporary service of internet is not provided to me.
mary_orline (2007-03-01 15:11:38 ) says-> cust mr.kiran// called for the same issue…plz rectify it as soon as possible…plz call him..
b230sec19sf (2007-03-02 15:42:30 ) says->wt happened to my renewal …when u r goin to solve this …..a life time??
ummar_mukthar (2007-03-02 15:50:33 ) says->the customer call for the same , pls do the needful asap…..
regards,
a frustrated sify broadband customer